All the time and money you’ve spent developing your website is about to pay off. You’re soon to go live, which is both an exciting and daunting task. Whether this… Continue reading "The website testing checklist for everything you need pre-launch"
The number of customers who use live chat as their preferred customer communication channel has increased by 50% since 2012. Live chat is convenient for operators and customers alike. It… Continue reading "7 ways to get your team ready to chat"
Introduction Your website has launched, and the results over the last few weeks and months have been mixed: Traffic volume? Climbing Bounce rates? Better than the industry benchmark Rankings? Increasing… Continue reading "The UX Iceberg Effect: Save Your Website From Sinking"