It’s 2 p.m., and Ellen Casey hears the familiar “ding” from her computer. As she looks up, she hears the “cha-ching” of the cash register follow shortly after. Ellen smiles.… Continue reading "Why traffic sources matter to your Shopify store"
Category: Business Strategy
The number of customers who use live chat as their preferred customer communication channel has increased by 50% since 2012. Live chat is convenient for operators and customers alike. It… Continue reading "7 ways to get your team ready to chat"