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Data Privacy Day: Champions in the protection of data privacy

Jan. 28, 2020 is international Data Privacy Day (DPD). DPD is especially relevant this year given the enactment of the California Consumer Privacy Act (CCPA) on Jan. 1, 2020. The purpose of DPD is to raise awareness and promote the best privacy and data protection practices.

Lucky Orange remains committed to respecting privacy and safeguarding data. We’ve joined the National Cyber Security Alliance by becoming a Data Privacy Champion to promote the principle that all organizations share responsibility in promoting privacy awareness.

To raise awareness of and to celebrate DPD, here’s a rundown of how we handle data privacy and how our software helps to manage and protect the data privacy rights of your website visitors. Included below are links to tools and various resources you can use to better manage and protect personal data.

What we’ve done

One of Lucky Orange’s six core values is honesty. To us this means being transparent about what we do and how we do it. We demonstrate this value by educating our customers and their site visitors on how the data we collect is used while ensuring access they have to that information and a have say in what data is collected about their visit.

We’re committed to improving the way we operate and seeking out opportunities to help improve our policies and practices. As part of our commitment, Lucky Orange hired a team member to manage our data privacy and compliance program and invested in data and compliance education, certification, training and industry conferences.

By investing in training and education, we’re improving how we operate when it comes to privacy requirements. This helps us deliver stronger data protections to our customers.

Not to toot our own horn, but we’re pretty proud of this!

We strive to build data privacy into our processes. Here are some ways we have made privacy a priority here at Lucky Orange:

What our service does

In addition to providing a great product, we understand we have an added obligation to provide site visitors with  tools and resources to safeguard and protect their personal data. This is a responsibility we take seriously.

Out of the box, Lucky Orange does not capture keystroke data (information entered into forms) and instead replaces each character in entry fields with an asterisk before any data is recorded. This  allows data to be  kept anonymous. Fields identified as sensitive cannot be overridden to collect sensitive keystroke data (e.g. password field data and credit card numbers).

When Extreme Privacy Mode is enabled, customers can use the Lucky Orange service in compliance with the Children’s Online Privacy Protection Act (COPPA), preventing the collection of any keystroke data, masking all data fields and anonymizing IP addresses. When enabled, these data protections cannot be overridden.

The Lucky Orange platform attempts to prevent the transmission of certain sensitive data like credit card numbers and passwords to our servers. We provide only the insights needed to analyze data without the sending or storing of sensitive information.

What you can do

When was the last time you reviewed your data privacy settings across the third-party services and applications you use?

Don’t remember? Now is a good time to revisit your settings to better understand and control how you’re sharing your data and how your data is used by third-party services.

The National Cyber Security Alliance has created a page to update your privacy settings, which includes direct links to update and manage your privacy settings at various online service providers.

Think about your post or picture before publishing online, who may see it and how it could be interpreted in the future. As we all know, once posted, content remains on the internet indefinitely.

Want to know more?

You can also read more on our blog for additional Lucky Orange privacy resources:

Have more questions for us about data privacy? You can reach us at privacy@luckyorange.com with any compliance or data privacy questions you may have.

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