Whether it’s finding new ways to improve a website, growing inventory or evaluating customer service, polls and surveys can be your secret weapon as you prepare for Black Friday and Cyber Monday (BFCM).
It’s time to get serious about BFCM.
With polls and surveys in your analytics arsenal, you’ll have the feedback tools you need to help get ahead of your competitors this holiday season. Instead of guessing what your customers think, cut to the chase and just ask them.
If you don’t know where to start, we have you covered. In this free guide, you’ll find:
- Best practices for the polls and surveys
- Popular website poll questions
- Open-ended survey question examples
- Ideas for a post-purchase survey
- How to promote your events, webinars and videos through polls and surveys
Don’t wait until November to start running polls and surveys on your site. Start today to get ahead of the holiday rush (and your competition).
Stay tuned for the next installment in our BFCM series – using customer behavior. You’ll discover the tools and tricks to analyze customer behavior and how to use it in your updates.
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