Lucky Orange chat was recently named an award winner for Best Live Chat Software in 2019 by leading Digital Marketing Agency; Studio-40.
This annual award was presented to Lucky Orange chat for their detailed insights into how visitors actually navigate their site. The features which really impressed were the dynamic heatmaps, recordings of the user’s mouse movements and the real-time dashboard.
Another factor which was taken into account was the co-browser where the customer service assistance can help lead the customer to a certain product or aiding with the check-out process.
This is the third consecutive year for Lucky Orange to be awarded this recognition.
To see the full details of this list, see here.
[Originally published in June 2017; updated in March 2019]